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Nirulas Corner House Pvt. Ltd. (Nirula's) recognizes the
importance of privacy, security and the sensitivity of your Personal Information
(as defined below). Nirula's believes in protecting the privacy of customers of
its outlets/ hotels and visitors of its website (users). This Privacy Policy
basically outlines how Nirula's manages the Personal Information collected from
its users and safeguards the privacy of the same. By providing Personal
Information to Nirula's, users are considered to be agreeable to the terms of
this Privacy Policy. However, Nirula's is committed to continuous improvement
and values constructive inputs from the users.
Nirula's welcome the comments and/or suggestions of its customers
for improving this Privacy Policy. In case of any of the users have doubts or
concerns, they can contact Nirula's at the address at the end of this policy.
This Privacy policy covers the treatment of Personal Information that Nirula's
collects, both through its website and through communications or interactions
Nirula's may have with its users (such as e-mails, telephone conversations,
face-to-face or some other correspondence). This Privacy Policy also covers the
treatment of any such information shared with the users by any third parties.
Since Nirula's regularly reviews all of its policies and procedures, it may
change this Privacy Policy from time to time and such changes will be effective
from the date of its revision on the website.
MEANING OF "PERSONAL INFORMATION" "Personal Information"
means personally identifiable information, including without limitation names,
addresses, financial and credit information (such as provided by franchise
applicants), health information, customer comments, suggestions, complaints and
consumer preference information.
USE AND DISCLOSURE OF PERSONAL INFORMATION COLLECTED BY NIRULA'S
Users providing comments regarding their experience at various Nirula's outlets/
restaurants or Hotels, use of credit cards to pay for meals or room
reservations, order for Home Deliveries, participating in a Nirula's contest or
promotional program, applying for being appointed to be a franchisee of
Nirula's, seeking employment opportunities with Nirula's or any other
interactions with Nirula's, users may provide Nirula's certain Personal
Information related to these interactions. Nirula's gives all its users the
assurance that it will not give, sell, rent, share, loan or use otherwise the
Personal Information of its users to any third party except with the prior
permission of the user or as disclosed in this policy or as may be permitted or
required by law.
In some of the cases Nirula's may appoint some third parties to provide the
services to its users and Nirula's also gives the assurance that the third party
will be bound by confidentiality obligations. Nirula's takes all required
reasonable steps to ensure that the Personal Information of its users is kept
safe from any loss, unauthorized access, modification or disclosure. The
Personal Information collected/received from any of the users will be retained
by Nirula's in accordance with this policy only for as long as may be necessary
or relevant for the purpose of collection or as may be required or permitted by
law, after which time it will be destroyed or made anonymous unless it is
required to be retained for further time.
Nirula's generally notifies its users of the purposes of the collection, use and
disclosure of the Personal Information at the time of collection, unless the
purpose is obvious and the users voluntarily provide the information (as in the
case of providing your credit card to pay for a meal, reserve a room or avail of
a particular service) or Nirula's is required or authorized by any law of the
state to do so. Without limiting the foregoing, Nirula's may collect, use and
disclose particular types of Personal Information as follows:
CUSTOMER COMMENTS
If any of the customers provide Nirula's his/her comments on his/her experiences
at any of the outlets or hotels of Nirula's, Nirula's may forward such Personal
Information provided by the customer to the relevant outlet/ hotel, and that
outlet/ hotel and Nirula's itself may use that information in order to respond
to, keep a record of, administer and make known within Nirula's and its
franchisees the comments, queries and suggestions of the customers.
CONTESTS & PROMOTIONS
JOB SEEKERS
FRANCHISE APPLICANTS
If any of the users apply for or make inquiries about obtaining a franchise of
Nirula's, Nirula's will use such Personal Information provided by the users to
review and assess the candidature of such users and for the purposes of tracking
business contacts and building business relationship with them. This may include
contacting references and conducting credit and background checks with others in
accordance with the signed consent provided by such users to Nirula's.
WEBSITE
Users also can visit the Nirula's website without registering or providing any
Personal Information at all. However, at certain portions of the Nirula's
website, such as at the "………." page, "…………." page and "……………."page, website
users may have to provide certain Personal Information to Nirula's. Though
Nirula's takes all reasonable steps to safe guard the personal information
provided by its users, Nirula's cannot guarantee the confidentiality or security
of any e-mail communication or information sent by the user to Nirula's via the
website. If any of the users really want to send any confidential information to
Nirula's, those users are requested to please notify Nirula's first to make some
arrangements to secure the confidentiality of such information.
Nirula's website does not use any spy software or any other mode by which
Personal Information is collected automatically from its visitors. Nirula's
website may contain links to other sites or other sites may have links to
Nirula's website, such other websites are not governed by this policy. Users are
requested to read the individual privacy policies of such websites, and make an
informed decision about whether or not to use these sites based upon their
privacy practices and terms of use.
MISCELLANEOUS
This policy is governed by the laws of India under the jurisdiction of the
Courts in Delhi. This policy constitutes and contains the entire agreement
between the users and Nirula's with respect to its subject matter and supersedes
any prior oral or written agreements. If any provision of this policy is held to
be illegal or unenforceable, that provision will be limited or eliminated to the
minimum extent necessary so that this policy will otherwise remain in full force
and effect and enforceable.
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